If your messy business operations* are holding you back from doing the real work (i.e. helping real humans do great things), then you’re probably losing clients because of it too

And that’s exactly what I help passionate businesses and talented freelancers fix. Browsers with 97 open tabs are a thing of the past. It’s only focus and strategy from this moment forward.

*management of clients, labyrinth of docs on your Google Drive, the manual labour tasks that are killing your creativity

 

“I have to say that she has fast become the backbone of my business! An all-rounder, super talented creator and strong executor, Emma has patiently supported my (ever evolving) business needs whilst over-delivering consistently.”

Catherine Cornwall - FOUNDER OF CATHERINE CORNWALL GLOBAL

 

Didn’t you dream of spending everyday working with passionate people?

But I’m guessing you weren't quite aware of all the marketing, selling, admin you’d eventually get stuck in…

Even when you do escape, you find yourself back where you started the next morning—a mountain to clear through before you get to do the good bits again.

It’s time to let you get back to sharing your expertise.

To make more time available for your clients, let you take on more clients, or turn a distant idea into a new service you’ve been dying to explore.

To turn your business into something beyond what you thought was possible, changing the world with that RuPaul-worthy passion and resilience of yours.

 

“Emma is the silent but deadly kind—she’s the sweetest person to work with but the content she produces is flippin’ brilliant. I’d really consider Emma a good friend now, having worked with her last year on a number of projects.

I’d never really considered how my forms and information gathering from clients can totally change the way they feel about working with me. Her head was full of wonderful ideas to streamline this for me AND make it intentional.”

Alice Brown, director of Alice Writes Copy

dubsado setup
simplify sessions
the client journey

Spend your time doing bigger and better.

Browse the options below!

 
 

Wonderful client relationships without the manual maintenance

Are you getting bogged down by the process of taking on a new client? Losing track of invoices? Find yourself uninspired when you’ve finally found the time to sit down and *do* the actual client work?

This all-in client experience project is gonna be right up your street.

Meet Dubsado—a magical bit of software that organises everything about your clients and their projects. An absolute dream for any service-based business, I’ll set up shortcuts to simplify & systems to streamline.

Want a strategy that makes you look good and saves you time?

Think high-level strategy, done for you. Dubsado setup services to revolutionise how you manage all your clients.

 Already a Dubsado convert?

Let’s remove the clunkiness and make it slick.

If you’ve tried to DIY it, but aren’t quite there yet…

How about making the process of working with you more seamless for clients? Let’s create a workflow that gives you one way of doing things, so every single project can be delivered to the same *amazing* standard.

This is a done-with-you approach, to design a killer client experience.
No thumb-twiddling necessary.

Investment: £550

 

What’s included

  • A 90 minute session with me to strategise & map out your customer journey

  • Finalised workflow process maps sent to you after

  • An implementation checklist to follow, turning our call into action steps

  • Tips and tweaks to help you make the most out of all the tools Dubsado has to offer

  • Bonus suggestions from me to keep up the momentum

  • I’ll be in your pocket for the following 14 days after, so you can pick my brain whilst you’re building out these workflows in your own account

A *new* collaborative package coming NOVEMBER 2023

The whole client journey

Prospective clients who feel heard and supported will be the rave reviewers you've been dreaming of. 

But you need to bring new leads into your world of what you do, to convert them into real paying customers — it all starts on your website. I’m very excited to be collaborating with Alice Writes Copy, website experience-extraordinaire, and writing whizz, to bring you this new holistic package.

We start with the strategy, designing a Squarespace website that will attract and nurture your dream audience. Then over to a full Dubsado set up to provide customer service and organisation like no other.

Alice’s design will take care of getting you the clients, I’ll make sure they stick around.

 

“Her professional can-do attitude helps you to achieve your goals while not having to worry about having to do a great deal of the doing. You can set her clear objectives you want to achieve, and she will deliver every time .I cannot recommend her service enough.”

IaIn Stevenson-Wood, director at Neilson Active Holidays

 

I want to give your business the VIP treatment I give my own…

… which means I’m quite particular about only working with businesses that have heart.

My calendar usually looks quite busy, so jump on through to this application to let me know if you’d like me on board with your own mission.

It just makes sure I get to work with super committed biz owners who want to do what they do for a long time—not the kind of people who think “let’s just plug the gaps for now as a quick fix” (you know who you are).

Eager to get going? Fill out the application form to apply today.

You can expect a response from me in the next 48 hours. And if I think we’re a good fit, I’ll bring the post-it notes and earl grey (or G&Ts, depending on time of day)

Saving brain-space since 2019

Saving brain-space since 2019

 “Emma Wilkens is a complete godsend.”

 
 

“She is able to take your business —and what was my mess of a business on the backend— and completely reorganise everything you do, from the way you approach your clients and the way you structure your every-day. I have made a lot more money since I’ve been working with her. I’m able to lock in a lot more clients.”

Nicole Bono, director of Bono Events International

 

 Not sure what you need?

Simply click here: fill out this form, and I’ll let you know what you need next to take your business back-end from zero to oh-so-sophisticated.