Dubsado set-ups from a certified specialist *that’s me*

Drop the repetitive tasks—reinvest your time back into growing your business.

For service-based business owners done with firefighting and ready to deliver a next level client experience. This is where a strategic, done-for-you Dubsado setup changes everything.

i know how you’re feeling right now

It’s morning, you open up your laptop… and you’re already behind.

Your inbox is full.

You’re volleying invoices, rescheduling meetings, and copy-pasting client emails for the fifth time this week.

You’re in the weeds.

Every client deserves your care and attention but right now, that attention is getting eaten alive by admin.

You’re kind of tired.

And by the time you sit down to do the actual work? The spark’s gone. You’re completely drained.

That new service idea?

Still buried in your Notes app—somewhere between your shopping list and that ever-growing task list.

There’s someone I’d like you to meet

Introducing my good friend, Dubsado.

A magical bit of software that organises everything about your clients and their projects. An absolute dream for any service-based business, I’ll build the structure, forms and strategy so you can stop winging it—and start delivering like the pro you are. Think high-level strategy, done for you. Dubsado setup services to revolutionise how you manage all your clients. Together, we’ll create a process to rinse and repeat.

So when you suddenly see that spike in enquiries or sign-ups, you’re not gunna suddenly become overwhelmed with more work—you’ve got a plan. You’re future proofing your business for when (not if) it's time to grow. And if you've already seen that growth in your biz but feel on the backfoot, *helloooo*. This is your chance to get those pesky admin tasks working on autopilot—so you have the brain space to do the fun bits.

Full Dubsado set-ups starting from £1,750 GBP

The bigger tasks feel like an uphill struggle.

So they get put off for *another* week.

We can feel unproductive, not being able to achieve these *big* things. But, I mean, give yourself a break—you can still be productive and not get everything done in a day that you need to do. If only we could magic more time out of thin air.

Y’know, you don’t need to do more to get everything done. It’s about being strategic, making everything slicker. Then you will find the energy that you can devote to the thing you do actually get paid to do (the thing you’re good at and you started your biz to be able to do more of).

So how does it work?

I’ll get you all set up with your account and cover 3 key areas that are integral to making big changes in how you run your business…

The design, the build and the testing all finished within a month.

Plus these bonuses...

Dubsado Discount

Create a Dubsado account with a 30% off discount for your first year.

Email Support

The 14-day Dubsado challenge plus 2 weeks of email support once the build is complete, so we can make sure you’re happy maintaining it yourself.

Tech Library

Your own tech library without the jargon (to refer back to whenever you need)

Yours truly has been certified a specialist and is backed by Dubsado to offer these all-round setups. Pop me a message so we can plan your Dubsado journey.

  • "She was an absolute dream"

    I worked with Emma to get Dubsado set up for my accounting business. She was an absolute dream to work with from start to finish. She really delved into my customer journeys to understand what I needed and how to add value. Her attention to detail is magnificent and it was these small touches that really made the difference. After she had set up Dubsado she sent me training videos and invited me to start her 14 day challenge.

    —Anastasia Miller, Founder of Hummingbird Finance

  • “Emma Wilkens is a complete godsend”

    My business had a few tweaks needed to fine tune how we operated more smoothly, and the 'tweaks' weren't easy to navigate, but Emma did so with ease and efficiency. Since investing in Emma as a Dubsado expert helping us build our brand on this platform has saved us time and helped us to grow. She is an absolute superstar and I am so pleased we found her, I can not recommend Emma and her services enough.

    —Lucy Eden, Founder of Be In Your Element Events

  • "Emma is simply amazing"

    She completely understood my business and really listened to what I wanted. Nothing was to much trouble and I had full confidence she would deliver exactly what I wanted, and she did, and more! I recommend Emma wholeheartedly and am so pleased I found her fabulous business.

    —Tony Dunn, Founder of Tony Dunn Flowers

  • "Emma has been an incredible support"

    “Emma has been an incredible support to my business and she got all of my systems set up on Dubsado to make my client experience more fluid and enjoyable. Running my business has become so much easier. She has also done great work on my website, I would thoroughly recommend Emma for her Virtual Assistant Services.”

    —Chris Hall-Franzkowiak, Founder of Between Tracks Media Productions

  • "I have made a lot more money since I’ve been working with her"

    She is able to take your business —and what was my mess of a business on the backend— and completely reorganise everything you do, from the way you approach your clients and the way you structure your every-day. I have made a lot more money since I’ve been working with her. I’m able to lock in a lot more clients.

    —Nicole Bono, Founder of Bono Events International

  • "It’s so helpful having her by my side"

    Emma is innovative, intuitive and I highly value her passion and creative input to make suggestions in my business to consistently drive it forward. Emma thinks in a very logical way and understands the best way to create processes and develop the customer journey in a new fresh way. I love the fact that she is systems and tech minded as to me that felt like a solace in the oasis of craziness and it’s so helpful having her by my side so I can have more space to think strategically in my business.

    —SAMANTHA CLARKE, AUTHOR, TEDX SPEAKER

  • "The content she produces is flippin’ brilliant."

    “Emma is the silent but deadly kind—she’s the sweetest person to work with but the content she produces is flippin’ brilliant. I’d really consider Emma a good friend now, having worked with her last year on a number of projects. I’d never really considered how my forms and information gathering from clients can totally change the way they feel about working with me. Her head was full of wonderful ideas to streamline this for me AND make it intentional.”

    —ALICE BROWN, DIRECTOR OF SEVENTH WAVE STORIES

Structuring your client experience to boost your numbers

The whole idea that sparked why I do what I do was when I was planning my wedding. These caterers, marquee hire companies, and florists were asking for some serious £££ for their services. But getting any response to time-sensitive questions was a nightmare. This left me feeling underwhelmed with zero confidence they’d even turn up, let alone get it right.

I didn’t feel taken care of—which, let me tell you, is not how you want to feel when you’re planning such a momentous event.

Depending on what else was going on in their lives, I might have been an anomaly and other clients might have got more attention. But who's to say?! One thing I could be sure of, was that there was no set way of doing things.

So as a Certified Specialist I seek to provide shortcuts, and put systems in place that give you time to focus on the thing you’re good at (what people are paying them for) and your clients feel important (as, without that, you might just lose some).

That means nurturing clients, consistently.

For small-businesses who provide a service.

The service you provide is something that you’re, well, really great at. Those personalised touchpoints make you more memorable. So let’s turn the *seemingly banal* stream of emails and invoices into an experience.

To lock in your Dubsado set-up, fill out the enquiry form and I’ll be in touch soon!

  • Having a clear journey for your clients helps you set boundaries (which are *sooo key* to positive projects, let me assure you). And they protect you financially too.

  • Each touchpoint should show the client you’re paying attention. There’s nothing worse than a customer making an effort to contact you but not hearing anything for days—with Dubsado you can start onboarding customers while you sleep.

  • We’re told we need to put all our energy into marketing to attract new clients. But it’s so easy to neglect their experience once they’ve signed the dotted line. Better comms with your clients means more return business (and less time needed in the social media hamster wheel).